Privacy Policy
Fast Geo Hosting SRL is dedicated to establishing trust with you, our customer, and to respecting and protecting your privacy. This commitment is demonstrated by how we handle your identifying information. All personal information collected by us will be used solely for the purpose of maintaining our hosting relationship with you. When you sign up for web hosting services or other services with Fast Geo Hosting SRL, you will be asked to provide contact and payment information.
What Information does Fast Geo Hosting SRL Collect and Process?
We may collect and process the following data about you:
- Information that you provide when you use our website geo.hosting ("Our Site"). This includes information provided at the time of registering for our services such as your name, family name, date of birth (for birthday bonus), country of residence, IP address, phone number, and email address.
- We may also ask you for information when you report a problem or share a suggestion with our services on Our Site.
- If you contact us by telephone or in writing, we may keep a record of that correspondence or communication.
- Details of transactions you carry out through Our Site and of the fulfillment of your orders.
- Details of your visits to Our Site and the resources that you access, including the specific geographic position obtained. Information about the connection.
If you have provided us with the personal data of another person, you hereby confirm that he/she consents to the processing of his/her personal data and that you have informed him/her of our identity as a Data Controller and provide him/her with a copy of this Privacy Policy.
For What Purposes does Fast Geo Hosting SRL Collect the Information?
We collect this information in order to identify the customer, provide hosting and other ordered services, process payments, and notify you of our promotions and news.
We use information held about you in the following ways:
- To ensure that content from Our Site is presented in the most effective manner for you and for your computer.
- To provide you with information, products, and/or services that you request from us or which we feel may interest you.
- To carry out our obligations arising from any contracts entered into between you and us.
- To notify you about changes to our products.
- To notify you of system and service-related issues, including system upgrades, scheduled maintenance, network downtime, newly added services or features, and any other communication deemed relevant to the continuance of our service.
We may contact you by email with information about our products which are similar to those which were the subject of a previous sale to you. When you access Our Site, our servers automatically record information that your browser sends whenever you visit a website. These server logs may contain browser language, the date and time of your request, and one or more cookies that may uniquely identify your browser.
When you send email or other communication to us, we may retain those communications in order to process your inquiries, respond to your requests, and improve our services. We do not rent, sell, or share personal information about you with other people or non-affiliated companies except to provide products or services you have requested, unless we have your consent to do so.
Fast Geo Hosting SRL may collect certain technical and routing information including traffic patterns, IP addresses, browser types, operating systems, and CPU speed. This information is gathered to facilitate the use of our website and enhance service delivery.
Disclosure of Your Information
We share aggregate, non-identifying customer information with partner companies when a customer has requested a service or product that uses the services of an outside company. The information given will only be that which is necessary to implement the service or product requested.
Our website contains links to carefully chosen partner websites to provide our customers access to complementary services. Personal information may be collected on those websites, and the use of that information is regulated by each partner's individual Privacy Policy. Fast Geo Hosting SRL does not review the privacy policies of such websites and is not responsible for the actions, errors, or omissions of those websites.
We may transfer information to service providers and other partners around the world that help us provide technical infrastructure services, offer customer service, or facilitate payments. These partners are subject to strict confidentiality obligations that comply with this Privacy Policy and the agreements we subscribe to them.
If we provide such information to our subsidiaries, affiliated companies, or other trusted businesses or persons for the purpose of processing personal information on our behalf, the disclosure of your information will be based on our instructions and in compliance with this Policy and any other appropriate confidentiality and security measures, including adequate data protection principles.
We may disclose your information to a third party where we believe that access, use, preservation, or disclosure of such information is reasonably necessary to:
- Satisfy any applicable law, regulation, legal process (including without limitation subpoenas and court orders), or enforceable governmental request.
- Enforce applicable terms of service, including investigation of potential violations thereof.
- Detect, prevent, or otherwise address fraud, security, or technical issues.
- Protect against imminent harm to the rights and property of Fast Geo Hosting SRL, its users, or the public as required or permitted by law.
- To establish or exercise our legal rights or defend against legal claims.
We comply with valid legal process, such as search warrants, court orders, and subpoenas seeking personal information. We will notify you of any pending legal process unless we are prohibited from doing so by law. We may share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of our terms of use, or as otherwise required by law.
Retention of Your Information & Security
We take appropriate measures to ensure that any information collected from you is kept secure and kept for only so long as is necessary for the purpose for which such information is used.
If any of your personal data change or if you have any questions about how we use data collected which relates to you, please use the functionality on Our Site to update your data. If you do this, your data will be updated immediately.
Alternatively, you may contact us with any changes to your personal data. We normally update your personal data within seven (7) working days of any new or updated personal data is provided to us, to ensure that the personal data we hold about you is as accurate and up to date as possible.
No information transmitted on the internet, nor stored on servers, is 100% secure. The methods set out above are industry standard security measures. Nevertheless, dishonest people exist, software and hardware can malfunction, and people make mistakes. As a result, we cannot guarantee that any information covered by this policy will be absolutely secure.
Nevertheless, Fast Geo Hosting SRL has adopted the technical and organizational measures necessary to ensure the security of personal data and avoid their alteration, loss, treatment, or unauthorized access and has prepared a security document that includes the technical and organizational measures according to the current security regulations that will be mandatory for all those with access to personal data.
We protect our customers' information both online and offline. Online, your account information is protected by the leading industry standard method of Secure Socket Layer (SSL) encryption. Furthermore, all credit card information is encoded, and our database servers are protected from hackers by not having a publicly routable IP. Your information is also protected in our offices.